Customer Due Diligence – Commercial Lending & Direct Retail Savings situated within the Operations team.
This role includes playing a key role in our Operations business function and is responsible for effectively leading customer due diligence activities undertaken by the team.
Provide leadership and create a strong and effective First Line of Defence across all areas of lending customer due diligence, working closely with our lending teams and financial crime team helping to achieve our lending ambitions whilst ensuring risks are appropriately managed.
For the direct retail savings, as the proposition is more automated / integrated for KYC / ID&V, the role will be required to undertake quality control / quality assurance on a sample basis of the system to ensure the decisions being passed through are accurate and in line with Bank policy and standards.
