Broster Buchanan are partnered with an award-winning global Travel and Event Management company who are continuing to grow and add headcount to their business with a Client Success Executive (Account Executive). This role sits within their high end corporate events arm and would suit someone with good sales/account management skills who is looking to grow and develop, as this team is growing quickly and there are excellent progression and development opportunities available to Client Success Manager and beyond.
This role will be on a hybrid pattern with 2-3 days onsite per week onsite in Central London and 2-3 days remote, with a salary of £40k – £50k + up to 10% bonus.
Responsibilities:
- Develop and maintain multi-level client relationships, retain clients, develop strategies, and identify upselling and cross-selling opportunities.
- Create and implement account plans based on client needs and market opportunities.
- Identify upselling and cross-selling opportunities. Delivering YOY growth, revenue and profitability.
- Drive contract renewals and client retention to increase profitability
- Deliver compelling pitches both via Teams and in person to spark interest and generate sales opportunities.
- Keep accurate and up-to-date records of all interactions in the CRM system.
Requirements:
- Minimum of 2 years’ experience in the Meetings and Events industry in a similar Account Management/Sales role, ideally in the travel and event management industry.
- Proven ability to build and maintain strong relationships with both internal and external stakeholders across multiple levels.
- A strong sales mindset with the ability to identify new revenue opportunities within your portfolio.
- Entrepreneurial spirit, enthusiasm, and a proactive attitude to building relationships and increasing profitability
- Must have strong organisational skills and the ability to balance multiple workloads and priorities
Benefits:
- 25 days AL + option to buy up to 5 more, + day off for birthday
- Private medical and dental cover as part of package
- Discounted company share purchase scheme
- 3x salary life assurance and annual travel insurance
If you are interested please click apply and share your CV.
